Water Usage Charges
Residents are charged on a 'user pay' basis for water. This means you only pay for the water you use - the more you use, the higher your water use charge. Residents are directly billed for the water they use, as well their share of the costs for transporting clean water to their homes and carrying wastewater away from their homes for treatment and release back into the environment. Water use is measured by water meters
Water Meter Readings
The Town manages approximately 1,100 water accounts. Water meter reading information is obtained from remote sensors or radio frequency (RF) transmitters that are located on the inside of each home, business and facility within municipal boundaries. This information is transmitted through our RF network and downloaded into Trenton’s water billing system and used to produce bills quarterly (January, April, July and October).
Meters must always be accessible so they can be readily examined, read or replaced by our staff as needed. We recommend leaving an unobstructed space in front of the water meter.
Your water bill includes a Water Usage Charge & Base Rate.
Water Rate - $1.10*
*per cubic meter.
Base Rate - The base rate is a flat rate set by the Nova Scotia Utility & Review Board and is dependent on the size of service pipe. The standard size pipe going into a residential dwelling is 5/8".
|Pipe Size||Base Rate|
There are several options for owners to pay their Water & Sewer Bills in Trenton:
- In-person at Town Hall (120 Main Street, Trenton) Town Hall is currently closed to the public. Please review the updated protocols due to COVID-19 here.
- Online Banking - Use your Municipal Account Number found on your utility bill for online banking. The account number needed will be numbers only (12345678) unlike your customer code which has letters & numbers (NAMEA001) - do not use this code for online banking. Please use the first 8 digits only. Do not include the decimal (.00) for online banking.
- At your local bank branch - Bring your utility bill to your local bank branch for payment.
- Direct Payment Plans - To set up a direct payment plan, please contact Town Hall at 902-752-5311.
The total amounts billed must be paid by the due date to avoid interest charges. Interest will accumulate at 1.25% per month to all outstanding amounts following the due date.
Understanding Your Water Bil
The information below will help residents understand the information on their Water Bill.