Municipal Concerns

*** Please note, the Town Office will close for the holidays beginning Wednesday, December 24, 2025 & reopen on Monday, January 5, 2026. During this time the Municipal Concerns form will not be monitored. In the event of an emergency, please view the Emergency Concerns details below. ***

To submit a concern or complaint, please submit the following form.
Note: fields marked with an asterisk (*) must be completed.

Your concern(s) will be forwarded to the correct Department/Staff as soon as possible. If an immediate response is required, please see below for who to contact in an emergency situation.

Please select the Department to handle your concern:(*)
Please select the Department to handle your concern:

Please type your full name.

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Emergency Concerns

Please note, this submission form should not be used in emergency situations as it may not be received by staff immediately. Please follow the steps below if your concern falls under any of the following:

  • PUBLIC WORKS / WATER EMERGENCIES (including After Hours):
    To report Public Works Emergencies, including but not limited to emergencies related to wastewater and storm water systems, (other examples: water line breaks, leaking water meters, etc.), please contact the Public Works Superintendent, Darryl Marcott at 902-752-6907.

  • 911 EMERGENCIES:
    Call 911 if your health, safety or property is threatened and you need help right away from emergency services (Police, Fire, Ambulance).

  • NGRP NON-EMERGENCY LINE:
    If you witness/suspect suspicious or unlawful activity in the Town, please call the New Glasgow Regional Police's Non-Emergency Line at 902-752-1941.

    Examples of non-emergencies include: Parking complaints, noise complaints (music, dogs barking), minor thefts such as a stolen bicycle or car break-in, following up with police on a file, requests or complaints about car towing and witnessing suspicious or unlawful activity that is not considered an emergency situation.