Town of Trenton Public Notice (COVID-19 Protocols)
- Published: Tuesday, 24 March 2020 14:04
TOWN OF TRENTON - PUBLIC NOTICE
Re: Current Town of Trenton Protocols in response to Provincial State of Emergency (COVID-19)
Effective: Tuesday, March 24, 2020
On March 22, the Province of Nova Scotia declared a State of Emergency to help contain the spread of COVID-19. We have adjusted our current Town protocols in order to be adhere to proper social distancing and ensure the safety of Town staff and residents. The following are updates regarding each of the Town departments:
1. TOWN HALL
Effective March 24, the Town of Trenton Town Hall (120 Main Street, Trenton NS) is now CLOSED to the general public. Town staff are currently on site working regular hours (Monday to Friday, 8:30am to 4:30pm).
Payments can be made through online banking and credit card payments over the phone:
- Login to your online banking
- Choose to Add Payee
- Select Account Type: Town of Trenton Water or Town of Trenton Taxes
- Use your Municipal Account Number found on your tax bill for online banking. The 8-digit account number needed will be numbers only (12345678) unlike your customer code which has letters & numbers (NAMEA001) - do not use this code for online banking.
- We can accept Visa and Mastercard payments over the phone. Call the Town Hall at (902)752-5311. Please have your card number, expiration date and security code (located on the back of your card) available.
If you need to contact Town Hall staff, please call (902) 752-5311.
2. PUBLIC WORKS / WATER WORKS
Public Works operators will not be interacting with the public unless proper social distancing protocol is possible. Staff will not be authorized to enter private dwellings. Town staff will be providing extensive cleaning/disinfecting services to the Public Works area including Town owned vehicles. Public Works operators will be required to travel separately whenever possible. Residents and service providers will still be able to reach both departments by telephone and email for appointments:
For after-hours Public Works emergencies (water line breaks, leaking water meters, etc.), please contact the New Glasgow Regional Police Non-Emergency Line at (902) 752-1941.
3. PLANNING & DEVELOPMENT (Re: Trenton, Stellarton & Westville)
The Planning & Development office located at Trenton Town Hall is now CLOSED to the public until further notice. The Building Official & Planning & Development Officer can still be reached using the contacts below:
Building Inspection Protocol:
Regarding current concerns during COVID-19 social distancing and sanitation recommendations, this protocol for performing building inspections is effective immediately.
- All inspections will be booked a minimum of 2 days out to ensure maximum grouping of inspections and to control and limit defined inspection days.
- All interaction regarding inspections, documentation, booking, review, etc., where and when possible, will be conducted electronically, digitally and/or by phone. All such correspondence to be strictly through devices provided or approved by the Town.
- All inspection sites will be required to be vacated at the time of inspection. If required and only by prearrangement with the inspecting official, a maximum of one (1) other individual may be allowed on site at the time of the inspection. Social distancing procedures as recommended by the Federal and Provincial Health Authority’s shall be observed. On site refers to the physical building being inspected and not necessarily the property where social distancing can be practiced safely.
- Any inspection site that is “occupied” with or without a permit, will have inspections deferred indefinitely. Exceptions in extenuating circumstances may be permitted only by special arrangement through the official.
- The following questions will be asked when arranging for an inspection:
1) Has anyone who has been on site traveled out of the province in the last 14 days?
2) Is there anyone who has been on the site currently in self or imposed isolation?
3) Will the site be empty and if not, who will be there (maximum 1 person).
- An affirmative response to any of the above questions is an automatic indefinite deferral of the inspection. All deferred inspections are to be logged and will take precedent when this protocol is no longer in place.
4. PARKS & RECREATION
The Parks & Recreation office at Trenton Park (119 Park Road, Trenton NS) continues to be closed for the winter season.
Effective immediately, the entirety of Trenton Park (119 Park Road, Trenton, NS) as well as ALL Provincial Parks will be CLOSED to the public until further notice. This includes the closure of the Trenton Park trails, Smelt Brook Park & trail.
All Town of Trenton owned recreational facilities are now closed to the public including the Main Street community centre housing the Steeltown Friendly Group and Albion Boxing Club, all parks and playgrounds, skateboard park, tennis courts, neighboring Main Street field, Scotia Ball Park, and rink.
The Director of Parks & Recreation is available for contact at:
5. TRENTON MINOR SPORTS COMMUNITY CENTRE
The Trenton Rink will be closed to the public until further notice. If you have any questions or require assistance, please contact:
6. TRENTON FIRE DEPARTMENT
Due to the on-going concerns with the COVID-19 global pandemic, Trenton Fire Department is closed immediately to all non-essential functions and gatherings. Our station is also closed to the general public with exceptions to our members.
These measures are now in place for ensuring that the Town of Trenton residents that we protect, and members of our department are as safe as possible, and to reduce the risk of the virus spreading.
We will still be responding to any emergency as normal.
If you require our assistance or assistance of any other emergency agency, please call 911 immediately. Also, if you are experiencing any flu/cold like symptoms, please let 911 dispatch know so all first respondents can take further precautions.
Thank you for your understanding.
Chief Wayne Allain and Members of Trenton Fire Department
7. NEW GLASGOW REGIONAL POLICE
New Glasgow Regional Police has implemented additional precautionary measures to all officers in order to slow the spread of the highly contagious COVID-19/Coronavirus and ensure the continued health and safety of our citizens, officers and communities.
Officers responding to any calls for service will be wearing personal protection equipment that will include rubber gloves and mask. NGRP Officers will ask the following questions:
- Do you have a fever or symptoms, respiratory infection, cough or have a trouble breathing?
- Have you or someone you have been in contact with recently travelled in the past 14 days to an international or out of province destination?
If you had answered yes to any of these questions, please advise the police officer immediately.
New Glasgow Regional Police building at 225 Park Street New Glasgow has implemented restricting building access to all visitors.
EMERGENCY DIAL: 911
NON-EMERGENCY DIAL: (902) 752-1941
We ask all citizens requiring non-emergency services to make their request by phone at (902) 752-1941.
If you require police record checks or vehicle information call (902) 755-8380.
New Glasgow Regional Police is committed to the health and safety for all persons. We are united in stressing the importance of social distancing in flattening the curve on exposure of COVID-19 within our communities.
We will continue to share updates and information regarding COVID-19 on the Town of Trenton website (www.trenton.ca) and Facebook page (www.Facebook.com/TrentonNS). We’re asking all residents to follow guidelines set by the Government of Nova Scotia and NS Dept. of Health & Wellness by self-isolating and following proper social distancing, be cautious of what information you share and be weary of unfounded claims on social media. The most accurate and up-to-date information regarding Covid-19 can be found online from the Province of Nova Scotia at https://novascotia.ca/coronavirus.