Town of Trenton Public Notice (COVID-19 Protocols)
- Published: Tuesday, 24 March 2020 14:04
TOWN OF TRENTON - PUBLIC NOTICE
Re: Current Town of Trenton Protocols in response to Provincial State of Emergency (COVID-19)
Effective: Tuesday, March 24, 2020
On March 22, the Province of Nova Scotia declared a State of Emergency to help contain the spread of COVID-19. We have adjusted our current Town protocols in order to be adhere to proper social distancing and ensure the safety of Town staff and residents. The following are updates regarding each of the Town departments:
1. TOWN HALL
Effective March 24, the Town of Trenton Town Hall (120 Main Street, Trenton NS) is now CLOSED to the general public. Town staff are currently on site working regular hours (Monday to Friday, 8:30am to 4:30pm).
- Login to your online banking account
- Choose to Add Payee / Add Bill / Add Bill Payment (option provided will depend on your banking institution)
- Select Account Type: Town of Trenton Water or Town of Trenton Taxes (If you cannot find the account with these specific names, try searching just the word Trenton & select the correct account from the populated list)
- For water payments, use your Utilicode Number found on your water bill. Your account number is 8-digit numbers only (12345678). You do not need to include the decimal (.00) at the end of Utilicode.
- For tax payments, use your Municipal Account Number found on your tax bill. Your account number is 8-digit numbers only (12345678).
- You will also notice a customer code on your bills which has letters & numbers (NAMEA001) - do not use this customer code for online banking.
Your water & tax bills can be paid at your banking institution. Just take your bill to your bank (or have your account number available and the amount you wish to pay), and they will transfer the payment from your account to the Town.
CHEQUES OR MONEY ORDERS
Payments should be made out to the “Town of Trenton” and mailed to:
Town of Trenton
P.O. Box 328
State your Utilicode for water or Municipal Account Number for taxes on the front of your cheque or include the bill stub (bottom portion of your bill). If you require a receipt, ensure you have checked off “Request Receipt” on the bill stub.
The Town now accepts Visa and Mastercard. At this time, we can accept credit card payments over the phone only. You must have your card number, expiration date and security code (located on the back of your card) available. Please note, staff must be in the office in order to accept and run credit card payments. This is for the safety and security of residents' personal information. Your card information is not kept on file. If you require a receipt, one can be sent to you following the payment.
If you require assistance in finding your account number or balance, please contact Town Hall at (902) 752-5311.
2. PUBLIC WORKS / WATER WORKS
Public Works operators will not be interacting with the public unless proper social distancing protocol is possible. Staff will not be authorized to enter private dwellings. Town staff will be providing extensive cleaning/disinfecting services to the Public Works area including Town owned vehicles. Public Works operators will be required to travel separately whenever possible. Residents and service providers will still be able to reach both departments by telephone and email for appointments:
For after-hours Public Works emergencies (water line breaks, leaking water meters, etc.), please contact the New Glasgow Regional Police Non-Emergency Line at (902) 752-1941.
3. PLANNING & DEVELOPMENT (Re: Trenton, Stellarton & Westville)
The Planning & Development office located at Trenton Town Hall is now CLOSED to the public until further notice. The Building Official & Planning & Development Officer can still be reached using the contacts below:
Building Inspection Protocol:
Regarding current concerns during COVID-19 social distancing and sanitation recommendations, this protocol for performing building inspections is effective immediately.
- All inspections will be booked a minimum of 2 days out to ensure maximum grouping of inspections and to control and limit defined inspection days.
- All interaction regarding inspections, documentation, booking, review, etc., where and when possible, will be conducted electronically, digitally and/or by phone. All such correspondence to be strictly through devices provided or approved by the Town.
- All inspection sites will be required to be vacated at the time of inspection. If required and only by prearrangement with the inspecting official, a maximum of one (1) other individual may be allowed on site at the time of the inspection. Social distancing procedures as recommended by the Federal and Provincial Health Authority’s shall be observed. On site refers to the physical building being inspected and not necessarily the property where social distancing can be practiced safely.
- Any inspection site that is “occupied” with or without a permit, will have inspections deferred indefinitely. Exceptions in extenuating circumstances may be permitted only by special arrangement through the official.
- The following questions will be asked when arranging for an inspection:
1) Has anyone who has been on site traveled out of the province in the last 14 days?
2) Is there anyone who has been on the site currently in self or imposed isolation?
3) Will the site be empty and if not, who will be there (maximum 1 person).
- An affirmative response to any of the above questions is an automatic indefinite deferral of the inspection. All deferred inspections are to be logged and will take precedent when this protocol is no longer in place.
4. PARKS & RECREATION
The Parks & Recreation office at Trenton Park (119 Park Road, Trenton NS) continues to be closed to the general public.
Effective May 01, 2020: Trenton Park & trails are no open for public use.
This is in response to the announcement from the Premier Stephen McNeil and Dr. Robert Strang, chief medical officer of health on the easing of some public health restrictions around COVID-19. Please note that existing public health directives around social distancing and social gatherings remain in place.
- People must keep six feet or two metres apart
- Stick to your local area
- Spend time only with those you live with
- Use common sense, if a public area is crowded, find another area or stay home.
What do these initial steps mean for Trenton Park?
PARK & TRAILS - Trenton Park & all Town trails are reopening to the public. You must continue to respect social distancing protocols as stated above. We would also like to remind you that ALL dogs are required to be on a leash while visiting Trenton Park and walking in all areas of the Town outside of your private property. Reminder, all Park buildings and green spaces are still closed. Gatherings must not take place.
PLAYGROUND - The playground will continue to be CLOSED to the public until further notice.
FISHING - Sportfishing is permitted from shore, but fishing derbies are not allowed. Please be aware that while sportfishing is permitted at Trenton Park, the ponds are not regularly stocked, and you must follow Nova Scotia regulations which can be found in the Nova Scotia Anglers' Handbook and 2019 Summary of Regulations. Anyone over the age of 16 must have a valid fishing license.
"We know that getting outdoors for recreation is important for people's physical and mental health," said Premier McNeil." That's why we are easing some restrictions, while still keeping the majority of our public health directives in place to continue fighting the virus. But I need to be clear: if we see an increase in positive cases or people not continuing to adhere to all the public health measures, the restrictions will return."
All Town of Trenton owned recreational facilities continue to be closed to the public including the Main Street community centre housing the Steeltown Friendly Group and Albion Boxing Club, all playgrounds, Scotia Ball Park, and Trenton Minor Sports Community Centre.
The Director of Parks & Recreation is available for contact at:
5. TRENTON MINOR SPORTS COMMUNITY CENTRE
The Trenton Rink will be closed to the public until further notice. If you have any questions or require assistance, please contact:
6. TRENTON FIRE DEPARTMENT
Due to the on-going concerns with the COVID-19 global pandemic, Trenton Fire Department is closed immediately to all non-essential functions and gatherings. Our station is also closed to the general public with exceptions to our members.
These measures are now in place for ensuring that the Town of Trenton residents that we protect, and members of our department are as safe as possible, and to reduce the risk of the virus spreading.
We will still be responding to any emergency as normal.
If you require our assistance or assistance of any other emergency agency, please call 911 immediately. Also, if you are experiencing any flu/cold like symptoms, please let 911 dispatch know so all first respondents can take further precautions.
Thank you for your understanding.
Chief Wayne Allain and Members of Trenton Fire Department
7. NEW GLASGOW REGIONAL POLICE
New Glasgow Regional Police has implemented additional precautionary measures to all officers in order to slow the spread of the highly contagious COVID-19/Coronavirus and ensure the continued health and safety of our citizens, officers and communities.
Officers responding to any calls for service will be wearing personal protection equipment that will include rubber gloves and mask. NGRP Officers will ask the following questions:
- Do you have a fever or symptoms, respiratory infection, cough or have a trouble breathing?
- Have you or someone you have been in contact with recently travelled in the past 14 days to an international or out of province destination?
If you had answered yes to any of these questions, please advise the police officer immediately.
New Glasgow Regional Police building at 225 Park Street New Glasgow has implemented restricting building access to all visitors.
EMERGENCY DIAL: 911
NON-EMERGENCY DIAL: (902) 752-1941
We ask all citizens requiring non-emergency services to make their request by phone at (902) 752-1941.
If you require police record checks or vehicle information call (902) 755-8380.
New Glasgow Regional Police is committed to the health and safety for all persons. We are united in stressing the importance of social distancing in flattening the curve on exposure of COVID-19 within our communities.
We will continue to share updates and information regarding COVID-19 on the Town of Trenton website (www.trenton.ca) and Facebook page (www.Facebook.com/TrentonNS). We’re asking all residents to follow guidelines set by the Government of Nova Scotia and NS Dept. of Health & Wellness by self-isolating and following proper social distancing, be cautious of what information you share and be weary of unfounded claims on social media. The most accurate and up-to-date information regarding Covid-19 can be found online from the Province of Nova Scotia at https://novascotia.ca/coronavirus.